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Corporate Travel & Expense Management Forum: who is taking part

in co-operation with:
The Association of Corporate Travel Executives (ACTE)

Profiles of individual speakers will be posted as we receive their details.

Named speakers so far include:

Caroline Allen, Regional Director, Northern & East Central Europe and Russia, Association of Corporate Travel Executives (ACTE)

ACTE
Caroline Allen Caroline Allen, based in the United Kingdom, is ACTE's Regional Director responsible for Northern, East Central Europe and Russia.

Caroline has worked in the travel industry for over 20 years in operational, corporate travel sales and marketing roles and has held positions at Travelport, The Appointment Group, The Travel Company, Reed & MacKay, and has served on the ITM Board of Directors.

Geoff Allwright, Head of Travel and Expenses UK, EADS UK

Geoff Allwright EADS / Airbus have a global travel team; I head up the UK operation.

We have a fully online travel booking and expense process with e-approval and reporting, with 80% compliance.

I am married with 4 children, enjoy playing squash and lead a youth church. Previously I have worked in the travel teams of HP and Intel.

Colin Brain

Colin Brain Colin Brain is the CEO of the Corporate Travel Management consultancy, Management Solutions (UK) Limited.

A former corporate travel agent he was at the forefront of the technological revolution and responsible for implementing the first GDS in an agency situation in 1985 and the first Corporate self booking tool in a Corporates office in 1986! An eleven year servant of the Association of British Travel Agents he was twice elected Chairman of the Travel Agents Council of ABTA by his peers.

With over 35 years experience in the corporate travel sector of the travel industry he became the first Consultant specialising in Travel to gain the status of Certified Management Consultant in Europe as well as the first consultant to be enrolled as a member of the ITM.

Rachel Burgess, Head of Account Management, AirPlus International
AirPlus
Rachel Burgess Rachel has been working for AirPlus in different roles for 10 years, including Global Account Manager and Head of Sales.

Prior to that she worked in various roles in the airline industry.

Ken Forder, the former Travel Manager for Europe, Middle-East and Africa, Nortel

Ken Forder Ken began his career in the travel industry as a trainee ticket issue clerk with Thomas Cook Business Travel. He moved on to manage various offices of increasing size in and around London, ending up in the Thames Valley managing the merger of American Express and Thomas Cook Business Travel. He then joined CWT and following a year in the Global Process Re-engineering Team, moved via the Finance Department into International Account Management for eight years, providing a large number of Blue Chips with their strategy, programme and cost savings.

He then jumped over the fence to become the corporate travel purchaser and Programme Manager at Nortel as Travel Manager for Europe, Middle-East and Africa.

Ian Heywood, independent consultant
Ian Heywood

Ian's major achievements include the successful implementation of a new worldwide dealing strategy, leading negotiations that achieved significant savings with all the major global distribution systems, reducing incentive commission by 50% and agency commission to zero whilst still exceeding his sales targets.

After leaving BA in 2006 Ian carried out some consultancy work before joining Qatar Airways as SVP Global Sales and Distribution in 2007 to turnaround an underperforming global sales force to drive increased revenue targets at a significantly lower cost of sale whilst dramatically improving working methods. Ian is now back in the UK and carrying out some more consultancy work.

Susan Hopley, Executive Vice President, Emerging Markets, TRX Inc

Susan Hopley Susan Hopley has served as Executive Vice President, Emerging Markets for TRX Inc, the acknowledged global leader in travel transaction processing and data intelligence where she is pursuing new services in new markets and now operates as Industry liaison spokesperson for the company.

An industry leader, Susan is also Chairman, ACTE Global Centre for Research and Education, and has received recognition from Business Travel World, Travel Agent Magazine, and Business Travel News as one the travel industry's top executives.

Susan was responsible for the strategy, technology, and operations of TRX's data solutions which she joined in 1999 via the acquisition of International Software Products, a company which Susan herself founded in 1993.

Susan also originated in the travel industry where for seven years where she worked for Maritz Travel Company, holding various senior management roles.

Hopley earned her A.G.S.M. from Guildhall, London University and an M.A. from University of Georgia.

Karen McGee, Director, Sssource

Sssource
Karen McGee Karen has over 20 years experience in the business travel industry. Her in-depth knowledge of the market-place and manual RFP processes led to her founding and creating in 2004 an industry-first web-based RFP tool, ETABid, that provided users with an intuitive, collaborative, online solution to business travel RFPs.

More recently, Karen was actively involved in the launch of her new product, SSSource™ (sssource.com) the only online marketplace for corporate buyers to gather information about business travel and meetings suppliers.

Bill Morrison, Senior Manager, Meridian International VAT Consulting (MIVC)

Bill Morrison is a Director in Meridian's Indirect Tax Consulting team.

He has over 20 years' experience in indirect taxes, starting at HM Customs & Excise in the UK and continuing it in the Big 4.

He has worked extensively on international VAT, with a particular focus on Eastern Europe (where he worked full time for over 6 years) and other emerging markets.

Bill has a wide base of technical experience, his main areas of specialism being cross-border passenger and freight transport, VAT staff expense cost management, optimising VAT efficiency on transactions within corporate groups, VAT compliance, systems implementation and indirect tax risk management.

Stephen Newton, Travel Buyer, Prudential
Prudential
Stephen Newton Stephen Newton joined Prudential in 1980 and has worked in many different areas of the business.

Since 2006 Stephen has been Contract/Supply Chain Manager with responsibility for over 170 supply categories and Travel was added to this list in April 2008.

On the travel front, in the last 2 years Stephen has negotiated a new TMC contract, introduced a Global Hotel Programme across all Business Units, negotiated airline and car hire contracts etc. On 1 March (the same day Prudential announced a major acquisition in Asia) he launched an On-Line Travel Booking Tool that will be used by 1000’s of Prudential Travellers and Bookers in the UK businesses.

Marianne Sammann, General Manager UK, Lufthansa

Lufthansa
Marianne Sammann Marianne Sammann was born in Klagenfurt, Austria and as a diplomats daughter grew up traveling around the world.

She has worked in the aviation industry for 30 years, holding various functions within Germany's national airline Lufthansa.

After rising to become the head of global corporate business in Frankfurt, Marianne Sammann moved to London in February 2007 to become General Manager for the UK and Ireland market.

She is married with three grown up children and enjoys traveling, outdoor activities, theatre and music in her spare time.

Bob Schumacher, General Manager UK, Continental Airlines
Continental Airlines
Bob Schumacher Bob Schumacher is Continental Airlines’ Senior Director for the UK & Ireland based in the UK regional offices in Horley near Gatwick Airport. Bob is responsible for the sales and marketing activity in the UK and Ireland - as well as corporate representation in what is the largest off-shore sales area for the airline.

Bob joined Continental Airlines in 1994 as Airport Business Manager at Gatwick and became Cargo Director Sales & Service for EMEA in 1997, before becoming Director Passenger Sales for the UK and Ireland in Summer 2000.

Prior to joining Continental Airlines, he worked for UK charter airline Air 2000 (now renamed and a part of the First Choice Group); and previous to that worked for British Midland at the (then) newly opened London City Airport.

Bob is a BSc Hons graduate in Geography/Economics from Keele University.

He lives in Surrey and is married with two young children.

Mike Toynbee, Editor, Buying Business Travel
BBT
Mike Toynbee One of travel's longest serving editors, with more than 35 years' experience. He was editor for 18 years of Executive Travel magazine, a UK-based monthly aimed at frequent travellers, and is a former editor of Travel Trade Gazette.

He has edited Buying Business Travel, the leading magazine aimed at corporate travel buyers, managers and arrangers, since its launch in 2003.

Jon West, Commercial Director, HRS.com UK
HRS.com
Jon West Jon has a wide-reaching remit to continue the successful growth of HRS.com, the Hotel Portal, and manage the significant investments being made in the UK & Irish market.

West moved to HRS in July this year, from his 13 year role as Marketing Director at IS Solutions.

As a pioneer of internet, he has helped over 200 online businesses to grow their eBusiness models throughout his career to date.

Jon brings a fresh perspective to the Travel and Hotel industry.

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